Privacy Policy

1. Introduction

POODS Foods Pvt. Ltd. ("POODS," "we," "us," or "our") operates this website (the "Site") to share information about our millet-based food products, recipes, and brand story. This Privacy Policy explains what information the Site collects, how it is used, and the choices available to you. By using this Site, you agree to the practices described here.

2. Information We Collect

This Site is primarily informational. We keep the data we collect to a minimum:

• Shopping bag contents: If you add a product to your bag, the item name, price, image, and quantity are saved directly in your browser's local storage. This information stays on your device — it is not transmitted to or stored on any POODS server, and we cannot see it.
• Information you send us directly: If you email or call us using the contact details on this Site, we receive whatever you choose to share (such as your name, email address, phone number, and the content of your message) so we can respond to you.
• No accounts, no checkout data: This Site does not currently support user accounts, online payments, or order fulfilment. We do not collect names, addresses, or payment details through the Site itself.

3. Cookies & Local Storage

The Site uses your browser's local storage (not cookies) to remember the contents of your shopping bag between visits. This is purely functional and stays on your device. We do not use tracking cookies, advertising pixels, or third-party analytics scripts on this Site.

4. Third-Party Services

Certain elements of the Site are loaded from third-party providers in order to display correctly:

• Google Fonts — used to load the typefaces used across the Site. Your browser may make a request to Google's font servers when the page loads.
• Stock imagery and video providers — some photography and background video may be sourced from third-party stock media libraries and loaded directly from their servers.

These providers may process standard technical information (such as IP address and browser type) as part of delivering their content, in accordance with their own privacy policies. We do not share any personal information with them beyond what your browser sends automatically when loading a webpage.

5. How We Use Information

Any information you send us directly (for example, by email or phone) is used solely to respond to your query, feedback, or request, and to improve our products and this Site. We do not sell, rent, or trade your information to third parties for marketing purposes.

6. Data Security

Because this Site does not collect sensitive personal or payment information, the primary data-security consideration is the shopping bag stored in your browser's local storage, which is only accessible on your own device. We take reasonable measures to keep the Site itself secure, but no method of transmission over the internet is 100% secure.

7. Children's Privacy

This Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.

8. Your Choices

You can clear your shopping bag at any time by removing items on the Cart page, or by clearing your browser's local storage for this Site. If you've contacted us directly and would like us to delete that correspondence, email us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time as the Site evolves — for example, if we introduce online ordering, accounts, or newsletters in the future. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out to us at care@poods.in or +91 87968 83830.